PRIVACY POLICY
GLANIX COMMERCIAL UK
Last Updated: 8 November 2026
1. Introduction
At GLANIX COMMERCIAL UK, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and safeguard personal data when you visit our website, make enquiries, register your property requirements or use our commercial property services.
We aim to handle personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
GLANIX COMMERCIAL UK is a specialist commercial property agency providing sales, lettings, acquisitions, property management and consultancy services across London, Essex, Kent and the wider United Kingdom.
Our services include sourcing commercial premises suitable for places of worship, nurseries, educational facilities, leisure centres, event venues and other commercial uses, alongside investment and development opportunities.
Data Controller: glanix
Registered Address: INNOVATION CENTRE MEDWAY, MAIDSTONE ROAD, CHATHAM. ME5 9FD
Email: hello@glanix.co.uk
Telephone: +447886254928
Website: https://glanix.co.uk/
3. Information We Collect
Depending on your interaction with us, we may collect the following personal information:
Full name and contact details
Email address and telephone number
Business or organisation name
Property search requirements and preferred locations
Property ownership and transaction information
Financial or funding information relevant to proposed transactions
Communications, enquiries and correspondence
Information submitted through website forms
Technical information such as IP addresses, browser details and website usage data
We may also receive relevant information from property owners, agents, professional advisers, public registers and other lawful sources.
4. How We Use Your Information
We may process personal information to:
Respond to property enquiries and requests.
Register clients seeking commercial properties.
Identify and recommend suitable property opportunities.
Introduce prospective purchasers or tenants to property owners and landlords.
Facilitate commercial property sales, lettings and acquisitions.
Maintain our database of property seekers, investors and developers.
Provide property management and consultancy services.
Communicate relevant property opportunities and updates, where permitted by law.
Introduce clients to independent professional service providers where appropriate.
Meet applicable legal and regulatory obligations.
Maintain, secure and improve our website and services.
5. Legal Basis for Processing Personal Data
We process personal information only where an appropriate legal basis applies.
These may include:
Contractual Necessity: Where processing is required to provide services under a contract or to take steps requested before entering into a contract.
Legitimate Interests: Where necessary for our legitimate business interests, including responding to relevant business enquiries, managing client relationships, identifying suitable property opportunities and protecting our business, provided these interests are not overridden by your rights.
Legal Obligations: Where processing is necessary to comply with applicable legal or regulatory requirements.
Consent: Where consent is required, including for certain marketing communications and non-essential website cookies.
You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
6. Client Database and Property Matching
GLANIX COMMERCIAL UK maintains a database of prospective tenants, purchasers, landlords, property owners, investors, developers and owner-occupiers.
Information supplied by clients may be used to match their requirements with suitable commercial property opportunities.
We may contact registered clients regarding relevant properties, subject to applicable data protection and electronic marketing requirements.
Clients may request that their details be updated or removed from our active property search database, subject to any information we must retain for lawful purposes.
7. Sharing Your Personal Information
We may share relevant personal information with third parties where necessary and lawful, including:
Landlords, property owners, purchasers and prospective tenants
Solicitors and legal representatives
Surveyors and property valuers
Mortgage brokers and financial advisers
Planning consultants and building professionals
Property management and maintenance providers
Website hosting, IT and customer relationship management providers
Regulators, public authorities and other organisations where legally required
We will share only information that is appropriate for the relevant purpose and will not sell personal information to third parties for their independent marketing purposes.
8. Marketing Communications
Where permitted by law, we may send information about commercial properties, investment opportunities, agency services and relevant business updates.
You may opt out of marketing communications at any time by using an unsubscribe facility where provided or contacting us directly.
Opting out of marketing will not prevent us from sending necessary communications relating to an existing enquiry, instruction or transaction.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity and improve user experience.
Where legally required, we will request your consent before using non-essential cookies or tracking technologies.
You can manage your cookie preferences through the controls made available on our website or through your browser settings.
Further information about the specific cookies used, their purposes and retention periods should be provided in our Cookie Policy or cookie preferences panel.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.
Access to personal data is limited to authorised persons and service providers who require it for legitimate business purposes.
Although we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. How Long We Retain Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including meeting contractual, legal, regulatory and record-keeping requirements.
Retention periods depend on the nature of the information, the services provided, applicable legal obligations and whether a client wishes to remain registered for future property opportunities.
We periodically review personal information and securely delete or anonymise information that is no longer required.
12. International Data Transfers
Some technology or service providers may process personal information outside the United Kingdom.
Where this occurs, we will ensure that any required safeguards are in place in accordance with applicable UK data protection legislation.
13. Your Data Protection Rights
Subject to applicable legal conditions and exceptions, you may have the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information.
Request restrictions on certain processing activities.
Object to processing based on legitimate interests.
Object at any time to the use of your personal information for direct marketing.
Request data portability where applicable.
Withdraw consent where processing relies on consent.
To exercise your rights, please contact us using the details provided in this Privacy Policy.
14. Third-Party Websites
Our website may contain links to external websites, property portals or third-party service providers.
We are not responsible for the privacy practices of independently operated websites and encourage visitors to review their respective privacy policies.
15. Children’s Privacy
Our commercial property services are primarily intended for adults, businesses and organisations.
We do not intentionally collect personal information directly from children through our general commercial property enquiry services.
16. Automated Decision-Making
[Confirm whether any automated profiling or solely automated decisions with legal or similarly significant effects are used. If none are used, state this here.]
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, legal requirements or data protection practices.
The most recent version will be published on our website with its updated revision date.
18. Contact Us
If you have any questions about this Privacy Policy or how GLANIX COMMERCIAL UK handles your personal information, please contact:
GLANIX COMMERCIAL UK
Email: hello@glanix.co.uk
Telephone: +447886254928
Address: INNOVATION CENTRE MEDWAY, MAIDSTONE ROAD, CHATHAM. ME5 9FD
Website: https://glanix.co.uk/
If you are dissatisfied with how your personal information has been handled, you may also raise a complaint with the UK Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
GLANIX COMMERCIAL UK
Your Privacy. Our Responsibility. Your Trust. Our Commitment.